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Rodent control in Tower Hamlets

Not sure if it is rats or mice? We identify the rodent first, then treat and proof the building. We cover homes, rented properties and businesses across Tower Hamlets, including Whitechapel, Spitalfields, Aldgate and Stepney.

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Rodent droppings, gnaw marks and a chewed cable on a loft joist

Where rodents turn up in Tower Hamlets

  • Georgian and Victorian terraced houses in Spitalfields, Stepney Green and Bow

    Connected lofts, party walls and hollow floors let rats and mice pass between neighbouring houses, so problems often affect several homes in a row.

  • Large blocks of flats and estates in Poplar, Stepney and Bethnal Green

    Service risers, pipe boxing and bin chutes connect floors in a block, giving rodents hidden routes from the bin store to upper flats.

  • Restaurants, cafés and food businesses in Brick Lane, Whitechapel and Spitalfields

    Stored stock, food waste and warm equipment attract rats and mice to kitchens, markets and food stores, where any sign needs dealing with promptly.

  • Offices, shops and hotels in Canary Wharf, Aldgate and Whitechapel

    Stockrooms, false ceilings and loading bays give rodents quiet cover in shops, offices and warehouses, often close to packaging and staff food.

  • Canalside and riverside apartments in Limehouse, Wapping and the Isle of Dogs

    Rivers, canals and sewers support brown rat populations that move into nearby buildings through drains and gaps at ground level.

  • Homes near parks and canal paths in Bow, Old Ford and Mile End

    Overgrown edges, banks and scrub shelter rats and wood mice, which move into nearby homes when food outside becomes scarce.

Signs to look for

  • Droppings of different sizes

    Mouse droppings are thin and about 3–6 mm long, while rat droppings are thicker and around 10–14 mm. Finding both sizes can mean both pests are present.

  • Fresh gnaw marks

    Fresh gnawing on wood, plastic or cables looks pale and clean. Larger, rougher marks suggest rats, and small, neat ones suggest mice.

  • Chewed cables and insulation

    Stripped wiring, torn loft insulation and holes in pipe lagging often show where rodents are nesting or travelling.

  • Noises after dark

    Scratching, scampering or gnawing sounds in ceilings, walls and under floors, usually at night.

More about rodent control

How it works

  1. Tell us what you’ve seen

    Call or email with the pest, the type of property and your postcode. A technician can explain the process before anyone visits.

  2. Find the source

    The visit starts with the signs: identifying the pest, where it is nesting and how it is getting in.

  3. Treat the problem

    Treatment uses professional-use products and methods chosen for the pest and the property, with clear safety advice.

  4. Keep it from coming back

    You get advice on proofing and hygiene. Businesses can choose one-off visits or a regular service programme.

Local pages in Tower Hamlets

Further reading

Let’s talk about the problem.

Tell us what you’ve seen, the property type and your postcode.